General inquiries
Press, partnerships, integrations, and other general questions about NotionDown — the Instagram Video Downloader.
hello@notiondown.comContact NotionDown
Pick the channel that matches your question. We read every message and reply within one business day on weekdays.
Support & bug reports
A NotionDown download not working, an Instagram URL that won't parse, a broken page on a specific device — write to us and include the Instagram URL and your browser version.
support@notiondown.comPrivacy & takedowns
Privacy questions, GDPR / CCPA requests, or takedown notices for Instagram media that should not be accessible publicly anymore.
privacy@notiondown.comWhat to include in your message
- • The exact Instagram URL you were trying to download.
- • Your device (iPhone / Android / Mac / Windows), browser, and version.
- • A short description of what happened versus what you expected.
- • If possible, a screenshot — it helps us reproduce the issue faster.